Ghd Platinum Repair Service

Can the ghd Platinum model be repaired?

Yes, we can now offer a Ghd Platinum repair service carried out by our trusted colleagues (ionco®) Please follow the instructions to book your ghd platinum repair. Common faults we are can fix are;

✔ GHD Platinum Flashing Red LED

✔ GHD Platinum Flashing Red Light Circle and Beeping

✔ GHD Platinum Damaged Cable Replacement

✔ GHD Platinum Not Turning on

✔ GHD Platinum Styler Overheating

✔ GHD Platinum Red Light of Death

We are currently repairing the ghd platinum model S8T261 - we do not currently repair the platinum+ (plus) S8T262.

For repairs of any other Ghd Model Please SEE HERE

Please Read The Below Instructions And Ensure They Are Posted To:

Ion Originals
Unit 2a Greensfield Court,
Greensfield Industrial Estate,
Alnwick,
NE66 2DE

Do Not Send To Ghd Repair Services

You can easily book a repair for your Platinum GHD Hair Straighteners with us, simply follow the online step by step instructions. This Award winning ghd platinum service costs only £49.99 (a fraction of the cost of replacing them) this includes;

✔ All Replacement Electrical Parts and Labour

✔ PAT Safety Testing

✔ Return Recorded Postage

✔ Free Hair Brush

✔ 6 Months Guarantee

✔ 2-3 Working Day Return

We can even replace damaged plates and outer casings/arms please contact us for details if your ghd is physically damaged.

Simply add repair service to your basket to pay the £10.00 deposit

If you have a printer print and fill out the form by clicking on the link below

and send with the platinum ghd. Not got a printer? No problem! Simply make a handwritten note including the following;

Full Name, Return Address, Mobile Number, Brief Description of the fault and Order number which you will receive after payment.

please then send recorded post to;

Ion Originals Ltd.
Unit 2A, Greensfield Court
Greensfield Industrial Estate
Alnwick
NE66 2DE
United Kingdom

Once we have repaired your straighteners we will send you a payment request for the outstanding balance of £49.99. Once received we will get them shipped out to you ASAP

Please Note Should You Send The Platinum+ (S8T262) Which Are Not Repairable Under This Service, A Return Fee Of £8.50 For P+P Will Be Deducted From Your Refund

If you require a repair for the Platinum+ (S8T262) model, please see our other repair services

Terms & Conditions

All parts fitted come with a 6 month return to base warranty and you will be responsible for the cost to return them to us on warranty claims.

The return postage will be via royal mail business post and is included in the purchase price.

Broken/damaged bodies and scratched ceramic plates are not covered but can be replaced for an extra charge if available, please contact us before you make the purchase if you need these replacing and we will give you a quote.

Please note we do NOT repair fake irons

If you send us a pair of fake irons either knowingly or un-knowingly they will be returned to you, £8.00 of the initial purchase price will be used to cover our time and extra return postage & packaging costs using a signed for service. The balance of the purchase price will be refunded to you. If you opt for us to dispose of them the purchase price will be refunded to you in full.

If you are unsure if your straighteners are genuine or not then please take a look at our fakes guide available in the main menu or contact us and we will be happy to help.

Please be aware, If you have used "superglue" on your irons and we can't dismantle them for repair due to the superglue, we will return them to you un-repaired with the same costs as stated for fake irons. If you require any further information before or after you have made your purchase please do not hesitate to contact via the link on our home page.