Repair Instructions + T's and C's
This service covers the cost of parts and labour to restore your Ghd straighteners back to full working order along with return postage, and covers Mk3, Mk4 & Mk5 models of GHD straighteners.
For All Other Models Please SEE HERE
Why Ghd Repair Services ?? We have over 10 years experience exclusively repairing and refurbishing ghd hair straighteners, we do not repair any other make of hair straighteners or any other electrical goods, we hold a massive range of genuine and compatible spares so no waiting for parts which allows us to turn your repair around in the shortest time possible, unlike most of our competitors we guarantee all repairs for a full 6 months.
On receipt of your straighteners we will test them and replace or repair any defective parts including cables, cable connectors, thermal fuses, heating elements, thermistors and backing plates which are all common faults on GHD'S.
Unlike most other repairers repairs to the PCB’s are also covered.
Once we have repaired your straighteners we will then give them a PAT-TEST to ensure they are completely safe
We will aim to turn your straighteners around in 24 - 48 hours
This is how it works
4 step guide
1) CHECK YOUR MODEL IS NOT ECLIPSE, PLATINUM OR S7N261 GOLD
( NOTE: IF YOU SEND US ONE OF THE ABOVE MODELS THERE WILL BE A £8.50 CHARGE TO RETURN THEM)
2) Buy the Ghd repair service
3) Wrap your Ghd straighteners in some bubble wrap put in a jiffy bag and post to the address below. (Only return postage is included)
We recommend a recorded service.
Please do not send in the box or with any accessories as these may not be returned
4) Include your name, your email address, return address and a brief description of the fault.
Follow the 4 steps guide above and send your GHD's to:-
Ghd Repair Services
29 Farringdon Lane
Preston
PR2 6LY
All parts fitted come with a 6 month return to base warranty and you will be responsible for the cost to return them to us on warranty claims.
The return postage will be via royal mail business post and is included in the purchase price.
Broken/damaged bodies and scratched ceramic plates are not covered but can be replaced for an extra charge if available, please contact us before you make the purchase if you need these replacing and we will give you a quote. If a ceramic plate holder or cable is required a black one will be fitted as standard, coloured ones are available at an extra cost and we will contact you with that option if need be.
Please note we do NOT repair fake irons
If you send us a pair of fake irons either knowingly or un-knowingly they will be returned to you, £8.00 of the initial purchase price will be used to cover our time and extra return postage & packaging costs using a signed for service. The balance of the voucher price will be refunded to you via PayPal. If you opt for us to dispose of them the purchase price will be refunded to you in full via PayPal.
If you are unsure if your straighteners are genuine or not then please take a look at our fakes guide available in the main menu or contact us and we will be happy to help.
Please be aware, If you have used "superglue" on your irons and we can't dismantle them for repair due to the superglue, we will return them to you un-repaired with the same costs as stated for fake irons. If you require any further information before or after you have made your purchase please do not hesitate to contact via the link on our home page.